Seasonal Garlic & Shallots — Delivery & Guarantee

Arrival guarantee

Open and inspect your garlic or shallots promptly. If an item arrives in substandard condition, keep garlic heads intact, photograph the item and packaging, and contact Customer Service within 3 days. Approved arrival claims are refunded at the product purchase price, excluding shipping.

Limited seed garlic germination guarantee

Seed garlic planted by November 15 is covered for germination. If more than 50% of the cloves fail to germinate, contact us within 45 days of purchase or delivery and no later than December 31. Approved claims receive store credit for the seed garlic purchase price, excluding shipping. Photos or planting documentation may be required. This guarantee does not apply to shallots or cover later growth, bulb size, or harvest yield.

More seasonal information: Check garlic and shallot shipping timing and the care and arrival guide.